Asked by Anonymous
on 18-09-2018 10:57:25
Question posted in the Consumer Protection Law
category relating to Gauteng
Question value: R 0.00
I bought shoes and have not removed them from the box. I went to the shop to return them but, the lady refused to give my money back - she insisted I take other shoes in her shop as part of the credit.
Is she allowed to do this or am I protected as the consumer and to demand my money back?
Ask your OWN Legal Question!
If you would like to view the entire answer, you will need to either login or register a FREE account.
DISCLAIMER: Advice or answers from Lawyers on SA Legal Advice are not substitutes for the proper advice of an Lawyer. SA Legal Advice is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Lawyer who assists with your question is not your Lawyer, and the response above is not to be considered to be legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains. The responses above are from individual Lawyers, not SA Legal Advice. The site and services are provided “as is”. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.